Minggu, 04 Desember 2016

Samsung in no mood to pay additional compensation to Galaxy Note 7 owners

A class action lawsuit was recently filed against Samsung in South Korea by 2,400 consumers who claimed additional compensation for the troubles that the Galaxy Note 7 caused them. Five individual Galaxy Note 7 users filed their own lawsuits against Samsung in the country and made a similar argument. They have also claimed that they suffered respiratory diseases as well as physical damage such as burns due to their Galaxy Note 7 catching fire. Samsung has hired law firm Lee & Ko to respond to these claims and it’s pretty much fed up with the legal challenges from Galaxy Note 7 customers.

The class action lawsuit wants Samsung to pay 500,000 won ($426) to compensate for the time and money these 2,400 consumers spent replacing and exchanging the Galaxy Note 7. The five individuals who have sued Samsung are asking for 42 million won ($3,580) in damages combined as compensation for physical and mental shock caused by the Galaxy Note 7 exploding.

“We gave enough compensations and benefits to Note 7 consumers. The damages consumers are claiming are within the range that is endurable,” local news reports reveal Samsung’s point of view on the matter submitted to the court last week. Samsung has already given a 100,000 won ($86) mobile coupon as well as the option to upgrade the Galaxy Note 7 to the unreleased Galaxy S8 at half the price to customers in South Korea. It believes this is enough compensation for any and all troubles caused by the Galaxy Note 7. Samsung also adds in its statement that “We recalled all the products resulting in a loss of nearly 10 trillion won in order to minimize risk that consumers may face.”

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